Solution: Resolved a variable initialization condition to prevent this exceptionĢ) Application ccSvcHst.exe crashes after the installation of Symantec Endpoint Protection 12.1.1 MP1 Symptom: The process ccSvcHst.exe terminates unexpectedly with error code 0xc0000005. In the previous releases few issues are reported related to ccSVcHst.exeġ) ccSvcHst.exe terminates unexpectedly after changing connected network Make sure using the latest version of SEP. Compress and submit the file called report.xml.Ĭould you mention the SEP version details?Ĭan refer this article to find version details:.Right-click the report labeled as HOSTNAME_DATETODAY.Expand Reports, then System, then System Performance.
This may take up to a minute to process, once complete:
Does the task manager indicate high-resource usage? CPU/IO/Memory?.How many machines affected (Affected/Total).In order to further diagnose the High CPU usage concerns we need the following information: SEP client take updates directly from the liveupdate server (directly from the internet)Ĭloud team has requested the following info to troubleshoot this issue further.
I discussed your case with cloud team & we can't control the live update schedule in SEP.cloud version.